Privacy Policy & use of cookies

1. PRIVACY POLICY

ZEM cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how ZEM’s WORLD collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information.

This Privacy Policy applies to all ZEM’s WORLD users, including unregistered visitors, subscribers and members, and to all our services,

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us at contact@zem-music.com

2. COLLECTION OF PERSONAL INFORMATION

To provide you the Services, we must collect Personal Information relating

to an identified or identifiable natural person (“Personal Information”).

We collect Personal Information you provide us, from your use of the Services,

and from other sources.

Here are the types of Personal Information we collect about you:

1. Information you provide us. When you register for our Services, buy one of our items, and/or when you contact us directly by any communication channel (e.g. subscriptions, emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services).

2. Information we collect when you use the Services. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc

3.Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.

3. WHY WE COLLECT PERSONAL INFORMATION

We use your Personal Information for the following purposes:

1. To provide and operate the Services;

2. To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;

3. To provide our Users with ongoing customer assistance and technical support;

4. To be able to contact our Users with general or personalized service-related notices and promotional messages;

5. To help us to update, expand and analyze our records to identify new customers;

6.To create aggregated statistical data and other aggregated and/or inferred information, which we may use to provide and improve our respective services;

7.To enhance our data security and fraud prevention capabilities; and

8. To comply with any applicable laws and regulations.

4. HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:

4.1. Third Party Service Providers: ZEM’s WORLD has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).

ZEM’s WORLD may share the following categories of Personal Information with Third Party Service Providers for a business purpose:

identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers

commercial information, for example information regarding products or services purchased, obtained, or considered

4.2. Law Enforcement, Legal Requests and Duties: ZEM’s WORLD may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

4.3. Protecting Rights and Safety: ZEM’s WORLD may share your Personal Information if we believe in good faith that this will help protect the rights, property or personal safety of ZEM’s WORLD, any of our Users, or any member of the general public, with or without notice to you.

4.4. Social Media Features and Framed Pages: Our Services include certain Social Media features, widgets, and single sign on features, such as the “Facebook Connect,” “Google Sign-in,” “Facebook Like”, or “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect certain Personal Information such as your IP address or which page you are visiting on our Website and may set a cookie to enable them to function properly. Social Media Features are hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third-Party Service Providers or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing are governed by those third parties’ policies and not ours.

5. STORAGE OF YOUR PERSONAL INFORMATION

5.1. Users’ Personal Information of ZEM’WORLD is stored by WIX.com Ltd in data centers located in the United States of America, Ireland, Japan and Israel. We may use other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as further explained below).

Wix.com Ltd. is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents.

5.2 Transfer of EU Personal data : If you are located in Europe, when we will transfer your Personal Information to the United States or anywhere outside Europe, we will make sure that (i) there is a level of protection deemed adequate by the European Commission or (ii) that the relevant Model Standard Contractual Clauses are in place.

6. SECURITY

Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

Regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Personal Information or any other information you upload, publish or otherwise share with Wix or anyone else. We encourage you to set strong passwords for your User Account and User Website, and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.

Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

7. USE OF COOKIES

We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

8. DELETE YOUR PERSONAL INFORMATION

You can delete your Personal Information by deleting your entire account. We will respond to your requests within a reasonable timeframe.

9. QUESTIONS & COMPLAINTS

If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us via contact@zem-music.com